Frequently asked questions

Welcome to Our Frequently Asked Questions

Do you have questions about our traditional sugar shack meals, interpretive tours, private events, group reservations, or year-round activities? You’ve come to the right place.

We have gathered answers to the questions we are asked most often to help you plan your visit and discover everything Érablière Le Chemin du Roy has to offer. Nestled in a picturesque setting just minutes from Québec City, our sugar shack welcomes you to a warm and authentic atmosphere where Québec traditions, great food, and genuine hospitality come together. Whether you are visiting with family, friends, a school group, a tour group, or your organization, we look forward to creating a memorable experience for you. 

If you cannot find the answer you are looking for, our team will be happy to assist you and provide any additional information you may need.

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Our team is here to help you plan your visit, organize your event, or answer any questions about our services and packages.
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General

Where is Érablière Le Chemin du Roy located?

We are located at 237 Chemin du Lac in Saint-Augustin-de-Desmaures, just a few minutes from Québec City.

Are you open year-round?

Yes. Érablière Le Chemin du Roy welcomes visitors throughout the year for meals, private events, group outings, and interpretive tours.

What makes your sugar shack unique?

Our sugar shack stands out for its authentic 1920s heritage building, warm forest setting, traditional Québécois music, delicious local cuisine, and cultural experiences celebrating the maple syrup tradition.

Reservations

Do I need to make a reservation in advance?

Yes. Reservations are strongly recommended and are required for certain packages and events.

Can I book online?

Yes. You can make a reservation directly through our online booking platform.

Can I visit individually, or do I need to be part of a group?

During certain times of the year, traditional sugar shack meals may be offered primarily to groups by reservation. However, individual visitors may be able to join an existing group if space is available. We invite you to check availability directly on our booking platform or contact us for more information.

Can I cancel or modify my reservation?

Yes. Please refer to the instructions included in your confirmation email. If you require additional assistance, we encourage you to contact our team as soon as possible so we can help according to the terms and conditions of your reservation.

Meals and Sugar Shack Experience

Do you serve traditional sugar shack meals?

Yes. We offer traditional sugar shack meals that showcase the flavors and culinary heritage of Québec.

Are meals served all-you-can-eat?

Yes. Several of our packages include an all-you-can-eat traditional meal.

Do you offer prepared meals for takeout?

Yes. A variety of homemade prepared meals are available throughout the year.

Can you accommodate food allergies or dietary restrictions?

Yes. Please inform us of any allergies or dietary restrictions when making your reservation so we can best accommodate your needs.

Groups and Events

Do you welcome groups?

Yes. We host school groups, corporate groups, tour groups, family gatherings, and community organizations.

What is your maximum capacity?

Our dining room can accommodate approximately 200 guests.

Can I organize a private event at your venue?

Yes. Birthdays, weddings, family reunions, Christmas parties, corporate events, and other gatherings are all welcome.

Do you offer corporate packages?

Yes. We offer a variety of packages tailored to businesses and corporate groups.

Tours and Activities

What is an interpretive tour?

An interpretive tour is a guided experience where visitors can learn about the history of the sugar shack, maple syrup production, and the Québec traditions associated with maple sugaring.

Are interpretive tours available year-round?

Yes, depending on availability and the package selected. Visitors can enjoy these activities at different times throughout the year.

Do you offer maple taffy on snow?

Yes. Maple taffy on snow is one of our most popular experiences.

Can children participate in the activities?

Absolutely! Our activities are designed to be enjoyable for both children and adults.

Tourism and International Visitors

Do you welcome international visitors?

Yes. We regularly welcome visitors from Québec, across Canada, and around the world.

Are tours available in English?

Yes. Our team can accommodate English-speaking visitors, and some of our materials are also available in English.

Can I purchase maple products on-site?

Yes. Our gift shop offers a variety of maple products and souvenirs.

Accessibility and Parking

Do you have parking available?

Yes. Complimentary parking is available on-site for both visitors and motor coaches.

Can you accommodate tour buses?

Yes. We have facilities and parking areas suitable for groups arriving by motor coach.

Maple Sugaring Season

When does the maple sugaring season take place?

The maple sugaring season generally takes place in late winter and early spring, primarily during March and April. Exact dates vary depending on weather conditions and annual programming.

What is the best time to experience the traditional sugar shack atmosphere?

The maple sugaring season is the ideal time to enjoy the festive sugar shack experience, including traditional music, authentic Québec cuisine, and maple taffy on snow.

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